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  1. Maplesoft
  2. Troubleshooting
  3. Activation & Licensing

Activation & Licensing

  • How Do I Determine My Maple Purchase Code?
  • How do I perform an offline activation of Maple?
  • Why do I get the the error 'The purchase code is associated with an unknown product' when Activating MapleSim?
  • How to re-activate Maple after validating student status
  • Maple continually requires activation
  • Where do I find/save my Maple license file?
  • How to determine the host ID as read by Maple
  • "Unable to determine the Host ID of this system" error
  • "Not enough activations left on this account" error
  • 'Invalid or missing license file' errors in Maple
  • How to activate Maple on Mac as Administrator using 'Go to Folder'
  • Manual activation of Maple and MapleSim
  • What does it mean for my Maple/MapleSim license to be 'perpetual'?
  • 'There was an error while trying to write your license file' error while activating Maple
  • Unable to process your activation request
  • 'There was an unknown network error' during activation of Maple
  • 'Invalid host' error when starting Maple
  • Determining your computer's Host ID/MAC Address/Disk Serial Number
  • 'The license manager file... does not exist, or could not be opened' error when starting Maple
  • 'System clock has been set back' error when starting Maple
  • "The desired vendor daemon is down" error message
  • "No such feature exists" error
  • Configuring the 'options file' (maplelmg.opt) for a server license file
  • Maple is not activating on 64-bit Linux
  • 'Kernel connection has been lost' error in Maple
  • FlexNet Licensing error:-15,10. System Error: 10061 "WinSock: Connection refused"

About Us

Maplesoft

Maplesoft™, a subsidiary of Cybernet Systems Co. Ltd. in Japan, is the leading provider of high-performance software tools for engineering, science, and mathematics. Its product suite reflects the philosophy that given great tools, people can do great things.

Learn more about Maplesoft.

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615 Kumpf Drive
Waterloo, ON Canada
N2V 1K8
1-800-267-6583
info@maplesoft.com

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