Troubleshooting

General

• What should I do if Maple isn't starting?
• Maple does not start or takes a long time to load (Maple 2018 and older)
• Why are Maple initialization files (maple.ini or .mapleinit) not working in Maple 2019.2?
• Why is Matlab throwing an error when using the Maple Matlab Connector?
• How to Solve the "LoadLibrary failed with error 1114: A dynamic link library (DLL) initialization routine failed" Error
• Problems with the Maple Add-In for Excel on Windows

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Maple Network Tools

• 'License server machine is down or not responding' error when starting Maple
• Checking port connectivity
• How do I install and configure a Maple license server?
• How do I read a Maple Network Server Log File
• License Server Setup Tips
• Creating a redundant license server setup

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Activation & Licensing

• How Do I Determine My Maple Purchase Code?
• How do I perform an offline activation of Maple?
• How to re-activate Maple after validating student status
• Maple continually requires activation
• Where do I find/save my Maple license file?
• How to determine the host ID as read by Maple

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Installation

• Where do I download Maple?
• How to Uninstall Maple
• Can I install Maple on a second computer?
• Silent (unattended) installation of Maple
• Maple or MapleSim is blocked while installing on Macintosh
• 'Installer User Interface Mode Not Supported' message when installing Maple on Windows

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