If you are subscribed to our Elite Maintenance Program (EMP), you will automatically receive upgrades to the software you have purchased when each update is released.
You will also have access to Technical Support and our Client Success Team.
If you have an Academic or Professional license then the initial license purchase includes a one-year subscription to EMP. At the end of the initial year, you will have the option to renew your EMP subscription for a percentage of the license cost.
If your EMP subscription is active at the time we release a new version of Maple, you will automatically receive an upgrade to this new version. This upgrade is called an “Entitlement”. The e-mail with your Entitlement will contain your purchase codes rather than the order confirmation e-mail.
For more information on the Elite Maintenance Program please see Here.