Maple Network Server Log files contain many lines that indicated various errors or statuses of your server. Below you will find examples of a healthy and unhealthy log file. As well as the causes of the errors seen in the unhealthy log file.

Healthy Log File:

Start Time of Server:

03:14:15 (lmgrd) Server's System Date and Time: Sat Jun 01 2017 03:14:15 Eastern Daylight Time

FLEXlm Version and Server Name:

03:14:15 (lmgrd) FlexNet Licensing (v11.13.1.2 build 173302 x64_n6) started on mapleserver (IBM PC) (7/1/2017)
...
03:14:15 (maplelmg) (@maplelmg-SLOG@) Host used in license file: mapleserver 

lmgrd Version:

03:14:15 (lmgrd) (@lmgrd-SLOG@) LMGRD Version: v11.13.1.2 build 173302 x64_n6 ( build 173302 (ipv6))

maplelmg Version:

03:14:15 (maplelmg) (@maplelmg-SLOG@) VD Version: v11.13.1.2 build 173302 x64_n6 ( build 173302 (ipv6))

License File:

03:14:15 (lmgrd) License file(s): C:\Program Files\Maple Network Tools\activate\Maple2017.lic

lmgrd Port:

03:14:15 (lmgrd) lmgrd tcp-port 27000
...
03:14:15 (lmgrd) (@lmgrd-SLOG@) Listening port: 27000

maplelmg Port:

03:14:15 (lmgrd) Starting vendor daemon at port 28010
03:14:15 (lmgrd) Using vendor daemon port 28010 specified in license file
...
03:14:15 (lmgrd) maplelmg using TCP-port 28010
...
03:14:15 (maplelmg) (@maplelmg-SLOG@) Listening port: 28010

Maple Versions Available:

03:14:15 (maplelmg) Maple (consisting of: Maple2017 Maple2016 Maple2015)

License Checkout:

03:14:15 (maplelmg) OUT: "Maple" bsmith@mapleclient
03:14:15 (maplelmg) OUT: "Maple2017" bsmith@mapleclient

 

Unhealthy Log File:

Invalid Server Name:

03:14:15 (lmgrd) "mapleserver": Not a valid server hostname, exiting.
03:14:15 (lmgrd) Valid license server system hosts are: "<server>"

Same Port For lmgrd and maplelmg:

03:14:15 (maplelmg) tcp_s is bad!!! Exiting
03:14:15 (maplelmg) EXITING DUE TO SIGNAL 28 Exit reason 5
03:14:15 (lmgrd) maplelmg exited with status 28 (Communications error)
03:14:15 (lmgrd) Please correct problem and restart daemons

lmgrd Port is Unavailable:

03:14:15 (lmgrd) Failed to open the TCP port number in the license

maplelmg Port is Unavailable:

• Present:

  03:14:15 (lmgrd) maplelmg using TCP-port 28010

• Absent:

  03:14:15 (maplelmg) (@maplelmg-SLOG@) Listening port: 28010

Invalid or Missing License File Errors:

• Invalid license key:

  03:14:15 (maplelmg) Invalid license key (inconsistent authentication code)

• Invalid hostid:

  03:14:15 (maplelmg) Wrong hostid on SERVER line for license file: C:\Program Files\Maple Network Tools\activate\Maple2017.lic
  03:14:15 (maplelmg) SERVER line says DISK_SERIAL_NUM=aa11bb22, hostid is DISK_SERIAL_NUM=cc33dd44
  03:14:15 (maplelmg) Invalid hostid on SERVER line

Invalid maplelmg.opt file:

• 03:14:15 (maplelmg) USER_BASED license error for Maple (INCLUDE missing)
  03:14:15 (maplelmg) Please ensure that no more than 10 users for Maple are in an INCLUDE list in the daemon options file.

• 03:14:15 (maplelmg) HOST_BASED license error for Maple (INCLUDE missing)
  03:14:15 (maplelmg) Please ensure that no more than 10 hosts for Maple are in an INCLUDE list in the daemon options file.

Too few licenses for hosts/users in maplelmg.opt:

• 03:14:15 (maplelmg) HOST_BASED license error for Maple2017 – Number of INCLUDE names (2) exceeds limit of 1

• 03:14:15 (maplelmg) USER_BASED license error for Maple2017 – Number of INCLUDE names (2) exceeds limit of 1

Incompatible maplelmg:

• CreateProcess error code: 0xc1 File= maplelmg.exe

lmgrd is newer than maplelmg:

• 03:14:15 (maplelmg) Request denied: Client (11.14) newer than Vendor Daemon (11.13). (Version of vendor daemon is too old. (-83,21049))

lmgrd is being blocked (either by another license service or Windows DEP):

• 03:14:15 (lmgrd) maplelmg exited with status 58 ()
  03:14:15 (lmgrd) Since this is an unknown status, license server 
  03:14:15 (lmgrd) manager (lmgrd) will attempt to re-start the vendor daemon.
  03:14:15 (lmgrd) EXITING DUE TO SIGNAL 1